Summaries API — AI Call Summaries and Action Items
Retrieve AI-generated summaries and extracted action items for completed calls via the Revont REST API. Includes key moments, objections, and next steps.
After each call ends, Revont’s AI engine automatically analyzes the transcript and produces a structured summary — covering a narrative overview, key moments, objections and responses, decisions made, and next steps. It also extracts discrete action items assigned to the rep or the prospect. Use these endpoints to pull that structured data into your own systems, CRM, or reporting tools.
{ "call_id": "call_01HX4BQZPK8J2NFRT3WY", "overview": "Jane Doe from Acme explored Revont's coaching analytics features during a 30-minute product demo. The rep walked through the dashboard, scoring breakdowns, and CRM sync capabilities. Jane expressed strong interest in the Enterprise plan and raised a concern about onboarding timelines. The call ended with an agreed next step to send a custom proposal by Friday.", "key_moments": [ { "timestamp_ms": 145000, "description": "Rep demonstrated the coaching score breakdown feature, prompting positive engagement from the prospect." }, { "timestamp_ms": 782000, "description": "Prospect raised an objection about the length of the onboarding process." }, { "timestamp_ms": 1710000, "description": "Both parties agreed on a follow-up proposal to be sent by Friday." } ], "objections": [ { "objection": "We're worried the onboarding will take too long and distract the team.", "response": "Rep explained the standard onboarding is two weeks with a dedicated success manager and offered to share a customer case study." } ], "decisions": [ "Prospect will loop in their VP of Sales for the next call.", "Rep will prepare a custom Enterprise pricing proposal." ], "next_steps": [ "Rep to send custom proposal to jane.doe@acme.com by Friday, March 22.", "Schedule a follow-up call with Acme's VP of Sales within two weeks." ], "coaching_score": 78, "generated_at": "2024-03-15T15:01:22Z"}