Summaries API — AI Call Summaries and Action Items

GET /calls/{id}/summary

{
  "call_id": "call_01HX4BQZPK8J2NFRT3WY",
  "overview": "Jane Doe from Acme explored Revont's coaching analytics features during a 30-minute product demo. The rep walked through the dashboard, scoring breakdowns, and CRM sync capabilities. Jane expressed strong interest in the Enterprise plan and raised a concern about onboarding timelines. The call ended with an agreed next step to send a custom proposal by Friday.",
  "key_moments": [
    {
      "timestamp_ms": 145000,
      "description": "Rep demonstrated the coaching score breakdown feature, prompting positive engagement from the prospect."
    },
    {
      "timestamp_ms": 782000,
      "description": "Prospect raised an objection about the length of the onboarding process."
    },
    {
      "timestamp_ms": 1710000,
      "description": "Both parties agreed on a follow-up proposal to be sent by Friday."
    }
  ],
  "objections": [
    {
      "objection": "We're worried the onboarding will take too long and distract the team.",
      "response": "Rep explained the standard onboarding is two weeks with a dedicated success manager and offered to share a customer case study."
    }
  ],
  "decisions": [
    "Prospect will loop in their VP of Sales for the next call.",
    "Rep will prepare a custom Enterprise pricing proposal."
  ],
  "next_steps": [
    "Rep to send custom proposal to jane.doe@acme.com by Friday, March 22.",
    "Schedule a follow-up call with Acme's VP of Sales within two weeks."
  ],
  "coaching_score": 78,
  "generated_at": "2024-03-15T15:01:22Z"
}

GET /calls/{id}/action-items

{
  "data": [
    {
      "id": "ai_01HX5MNPQR",
      "description": "Send custom Enterprise pricing proposal to jane.doe@acme.com.",
      "owner": "rep",
      "due_date": "2024-03-22",
      "completed": false,
      "created_at": "2024-03-15T15:01:22Z"
    },
    {
      "id": "ai_01HX5MNPQS",
      "description": "Loop in VP of Sales for the follow-up call.",
      "owner": "prospect",
      "due_date": null,
      "completed": false,
      "created_at": "2024-03-15T15:01:22Z"
    }
  ]
}