Where to look
- Live meeting assistance is available from the meeting experience when the relevant capability is enabled.
- Search and chat are available from the protected app shell and help you find or ask about workspace information.
- Knowledge Base is an admin-gated area for articles, folders, imports, and knowledge organization.
- Meeting detail can expose memory and evidence connected to the meeting.
- Coaching turns analyzed meeting activity into rep-facing and admin-facing insights.
A safe mental model
Use the AI surfaces to find context and propose next steps. Confirm record links, action ownership, and important customer details before treating generated content as final.AI output, knowledge access, and meeting visibility follow the features and permissions enabled for your workspace. The page you see can be narrower than the full product surface described here.