Team performance analytics in Revont gives you a unified view of how your entire sales team is performing on calls — not just one rep at a time. By aggregating coaching scores, talk patterns, call volume, and objection data across all your reps, you can spot training gaps, recognize top performers, and make coaching decisions backed by consistent data rather than gut feel.
Leaderboard
The Team Performance dashboard opens to a leaderboard ranking all your reps by average coaching score over the selected time period. The leaderboard gives you an immediate read on where each rep stands relative to the rest of the team.
Use the leaderboard to:
- Identify top performers — Reps consistently at the top are candidates for peer coaching programs or call libraries
- Surface coaching priorities — Reps near the bottom warrant a closer look at their recent calls and a scheduled 1:1
You can adjust the date range at the top of the page to see rankings over the past week, month, quarter, or a custom window.
Rep-level breakdown
Click any rep’s name in the leaderboard to open their individual performance profile. The breakdown includes:
| Metric | What it tells you |
|---|
| Total calls | Overall call activity for the period |
| Average call duration | Whether calls are running too short or too long |
| Average talk ratio | How much the rep is speaking versus the prospect |
| Coaching score trend | Whether performance is improving, holding steady, or declining |
| Most common objections | The objections this rep encounters most frequently |
Group comparison
If your team is organized into groups — such as geographic regions, market segments, or product lines — use the Group Comparison view to see side-by-side performance metrics for each group.
Group comparison helps you answer questions like:
- Is one region significantly outperforming another on coaching scores?
- Are talk ratio patterns different across segments?
- Is a specific training or playbook change showing up in the numbers for one group but not others?
This distinction matters for how you respond: individual outliers call for targeted 1:1 coaching, while group-wide gaps often point to systemic issues with training, tooling, or playbook design.
Coaching sessions
To act on what you see in the data, you can schedule coaching sessions directly from the Team Performance dashboard.
- Click a rep’s name to open their profile
- Select Schedule Coaching to book a 1:1
- Attach specific call recordings to the session so you have concrete examples to review together
- Add session notes after the meeting — these are saved to the rep’s profile for future reference
Keeping coaching notes in Revont alongside the underlying call data means you have a continuous record of each rep’s development over time, not just a snapshot from a single review.
Trends over time
The Trends tab shows how your team’s key metrics have shifted week over week and month over month. You can track:
- Average coaching score — Is overall playbook adherence improving after a training push?
- Call volume — Are reps making more or fewer calls than the previous period?
- Average talk ratio — Is the team moving toward a healthier balance of rep versus prospect talk time?
Use the Trends view to measure the tangible impact of training programs, playbook updates, or new hire onboarding cohorts. If a change you made isn’t showing up in the trend lines within a few weeks, that’s a signal worth investigating.
Sort by coaching score trend (improving or declining) rather than absolute score to identify who needs immediate attention versus who is already on a positive trajectory.
