Work with folders
Use the folder tree to expand and select folders. The tree supports drag-and-drop organization, and the page includes folder creation controls where the permission is available.Work with articles
Use Create Article to start a new article. Select an article in the tree to open it in the viewer or editor. The article surface can also expose import, pagination, and permission-aware actions.Search and related knowledge
Use the page search to narrow the knowledge tree. Knowledge articles can be referenced by other app surfaces, including chat and meeting-related workflows.Knowledge Base is not visible to every user. The route requires the Knowledge Base feature, and write actions require the corresponding permission.